Privacy Policy

We at are committed to protecting your privacy. Our goal is to provide you with a
positive experience on our websites and when using our apps, products and services, while at the same
time keeping your Personal Information, as defined below, secure. Our privacy practices are described
below. This Privacy Policy covers all Products and Websites.
By visiting Websites, using Products or providing us with
your Personal Information (as defined below), you are accepting and consenting to the practices, terms
and conditions described in this Privacy Policy.

California Privacy: Orders placed from California comply with California collection and use of personally
identifiable information laws.

EU Customers: follows all personal privacy and data collection regulations spelled
out in the EU GDPR (General Data Protection Regulations). wants to make Websites easy for you to navigate and Products easy for you to use. We are constantly improving
websites and Products to make them more user-friendly.

For ease of reference, we will use the following terms in this Privacy Policy: "",
"our", "us" or "we" means Industries, Inc. " Websites"
include all websites including but not limited to and " Products" includes all and E2 branded
products and/or services.

Types of Information Covered by This Privacy Policy may collect both Personal Information and Non-Personal Information. "Personal
Information" means any information that can be used to identify you. Some examples of Personal
Information include your name, address, email address and phone number. "Non-Personal Information"
means information that on its own cannot be used to identify you. Some examples of Non-Personal
Information include usage data relating to Websites and
Products, language preferences and website page views.

Information may be aggregated and/or anonymized. When information is aggregated, it is combined
with information about other customers and users. When information is anonymized, Personal
Information is removed from collected data and the remaining portion of the data, containing only Non-
Personal Information, is repurposed for internal or external use, such as, for example, to determine how

many users of a particular router include an Internet-enabled television in a home network
environment, or how many users viewed a particular website video or advertisement. Aggregated
information that includes Personal Information is considered Personal Information until it has been
anonymized. Anonymized information is considered Non-Personal Information. In general, usage data
collected when you visit Websites or use Products is both
aggregated and anonymized so it does not identify you personally and is therefore Non-Personal

The Websites and Products are not directed to, nor does knowingly collect Personal Information from children under the age of 13. If we
are informed that we have collected the Personal Information of a child under the age of 13, we will
delete that Personal Information from our systems. If you believe we might have inadvertently collected
Personal Information from or about a child under the age of 13, please contact us at

How We Collect Information

We may collect and process the following data about you:

Information you give us. If you fill in forms on websites or correspond with us by
phone, email, chat or otherwise, you may be providing us with information about you, which may
include Personal Information. This includes information you provide when you register on websites, register or return a Product, subscribe to any of
our services, search for a product, place an order on websites, participate in social
media functions on websites, enter a competition, promotion or survey,
participate in an event, download firmware or other content or when you report a problem with Websites or Products or otherwise request support.
Personal Information you give us may include your name, address, email address, phone number and
other contact information, financial and credit card information and any other information that can be
used to personally identify you.

Information we collect about you. We may automatically collect information when you use Websites or Products, including:

Technical information, including the Internet protocol ("IP") address used to connect your computer or
other device to the Internet, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform and language preferences. This information is all normally
provided by your web browser, and we do not specifically request it.

Information about your visit to Websites, including the full Uniform Resource
Locators ("URL") clickstream to, through and from websites (including date and
time); products you viewed or searched for; page response times; download errors; length of visits to
certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs);
and methods used to browse away from the page.

Any phone number or email address used to contact customer support/service.

Information we receive from other sources. We work closely with third parties who provide services to
us (including, for example, business partners, subcontractors in technical, payment and delivery
services, advertising networks, analytics providers, search information providers, credit reference
agencies) and we may receive information about you from them.

How We Use Information

We may use the information we collect for a number of purposes. These purposes will be consistent
with the reason you provided the information to us or for a directly related purpose. The uses we make
of such information include the following:

To set up an account for you on Websites or Products.
To facilitate your purchase of Products.
To authenticate use of your account or purchases and/or use of a Product.
To register your Product in our product database.
To carry out our obligations arising from any contracts entered into between you and us and to provide
you with the information, products and services that you request from us.
To assist you with customer support.
To communicate about and administer participation in customer promotions and surveys.
To provide the Products you request.
To provide you with information about the Products you use, such as new
features, bug fixes or upgrades.
To help us develop new Products and improve current

To notify you about changes to Websites and Products and
changes to our terms, conditions and policies.
To administer Websites and Products for internal
operational purposes, including troubleshooting, data and statistical analysis, testing, research and
survey purposes.
To improve Websites and Products and to ensure that
content is presented in the most effective manner for you and for your computer or device.
To ensure the security of Websites and Products.
To monitor and regulate interactive features of Websites and Products that you may choose to participate in, including live chat relating to Products.
To help you navigate Websites.
To measure or understand the effectiveness of advertising we serve to you and others who visit Websites and to deliver relevant personalized advertising to you and others.
To determine which aspects of Websites and Products are
most useful to you and other users of websites and
Sharing Information

Under no circumstances do we rent or sell your Personal Information to third parties for marketing
purposes. We only share your Personal Information with third parties for marketing purposes if you
have granted us permission to do so. We will ask for your consent, such as by email response, opt-in box
or click through agreement acceptance, before we use or share your Personal Information for any
purpose other than the reason you provided it or as otherwise provided by this Privacy Policy.

We may share Personal Information in the following ways:

Within for purposes of data processing or storage.
With business partners, service vendors, authorized third-party agents or contractors to provide a
requested service or transaction, including processing orders, hosting websites, storing your
information, providing email communications on our behalf and providing customer support. We only
provide these third parties with the minimum amount of Personal Information necessary to complete or
provide the requested service or transaction, and we do not allow third parties to use your Personal
Information for a different purpose than what was disclosed to you.

With service providers, advisors or other third parties to the extent reasonably necessary to proceed
with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. If merges with or acquires or is acquired by another entity, Personal Information
would be transferred as a whole to the successor entity.
To comply with the law or legal process (such as responding to subpoenas or court orders), to comply
with government reporting obligations and to exercise our legal rights or defend against legal claims.
To protect our legal rights or those of others, such as protecting the brand or
investigating violations of terms of use, violations of law, intellectual property
infringement, misuse of websites, fraud or potential threats to personal safety.
In addition, we may share aggregated and anonymized Non-Personal Information, including usage data
about Products, with third parties for a variety of purposes, including to analyze
trends about home networking and utility use, to show third parties how their products could work with Products and to generally improve home networking. We've taken steps to ensure
that this information cannot be linked back to you and we require third parties to keep all shared
information in its anonymized form.

For certain products, may provide the opportunity for you
to connect and interface Products with one or more third party products and
services, which will involve the exchange of information from your Product with
the third party product or service. In some cases, if you purchase, use or download a third party product
or service that connects to a Product, you may also be subject to such third party's
privacy policy. is not responsible for the privacy practices of third party partners. If
you access a Product through a third party product in this manner, you consent
and agree to the privacy policy of such third party. We encourage you to carefully read the privacy
policies and terms of use of any third party products that connect to Products.

Any third parties with whom we share your Personal Information are required to maintain the
confidentiality of the information and are prohibited from using it for any other purpose. We will take all
reasonable steps to make sure these third parties comply with the same privacy principles that govern
our collection of your personal information.

When making purchases on the Website store(s), uses a
payment processor to verify your payment card information. Your payment card information is passed
through to the payment processor and is not collected or stored by The payment
processor is authorized to use this information only to authenticate your purchase and for no other


You have the right to ask us not to process your Personal Information for marketing purposes. We will
inform you (before collecting your Personal Information) if we intend to use your Personal Information
for marketing purposes, or if we intend to disclose your Personal Information to any third party for
marketing purposes.

We will always give you choices about your Personal Information. Some choices are presented up front
in the form of Opt-in notices or acceptance boxes for marketing to you or sharing your Personal
Information with third parties. In certain cases, where permitted by law, we also may give you the
choice to Opt-out. "Opt-out" means you have already chosen to Opt-in, but you later change your mind.
One form of Opt-out is clicking the Unsubscribe link in a marketing email. This will take you off of our
marketing email list.'s general policy is to have users Opt-in, rather than Opt-out,
to receive marketing information and to allow the sharing of information with third parties. Please note
that these Opt-in/Opt-out choices do not apply to the receipt of mandatory website, customer service
or receipt of order or shipping confirmations on Website store(s), which you may
receive periodically unless you cancel your service or order.

New Products

When you purchase new Products, we will only use your Personal Information for
the purposes set out (i) in this Privacy Policy and (ii) in any notification provided to you at the time of

Where We Store Your Information

The data that we collect from you will be stored at locations in the United States. We also use cloud-
based applications and services to store and process your Personal Information, which could result in
your Personal Information being stored outside your country of residence, unless it is the U.S.

We will take such steps as are reasonable to make sure we and our service providers do not breach the
privacy principles that govern our collection of your personal information. By providing your Personal
Information to us, you fully understand and consent to the transfer, processing and storage of Personal
Information outside of your country of residence where data protection standards may be different, and
you consent to disclosure and use of your Personal Information to overseas service providers who may
not fully comply with the particular laws of your country. Our Privacy Policy and our practices are
designed to provide a globally consistent level of protection for Personal Information all over the world.
This means that even in countries whose laws provide for less protection for your information, will still handle your information in the manner described in this Privacy Policy and
in conformity with all applicable laws.

Accessing and Updating Your Personal Information

We need your help in keeping your Personal Information accurate and up to date, so please notify us of
any changes to your Personal Information. You can access and update your Personal Information and
communication preferences at any time in the following ways:

By clicking the "Unsubscribe" link in any email you receive from us.
By sending an email to Please be sure to include your name, email address
and specific relevant information about the information you would like to change or the material that
you no longer wish to receive.
For many Websites and Products, by signing in to your
online account located at the URL provided when you signed up for the website.
We will honor your reasonable request to:

Correct your data if it is inaccurate.
Transfer your Personal Information to a third party.
Delete your Personal Information, unless we are required to retain it by law.
Provide you with a copy of Personal Information held on our current records at no charge, or for a
reasonable charge if records must be accessed from backed up or archived records.
We will respond to your request as promptly as possible upon receipt. We may ask you to verify your
identity before we can act on your request. If your Personal Information has been disclosed to a third
party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any
updated information you provide to us.

We note again that, if you choose to no longer receive marketing information from us, we may still
communicate with you about other matters, such as product and service updates for Products you have purchased and customer support matters.

Retention of Personal Information

We will only retain your Personal Information to fulfill the purposes for which it was collected or as
required for legitimate business purposes as described in this Privacy Policy or otherwise as permitted
by law.

Cookies, Web Beacons and Other Web Tools

We use automatic data collection tools like cookies, embedded web links and widgets (collectively, "web
tools"). These web tools collect certain information that your browser or your mobile device sends to Websites and Products, such as computer IP address,
browser type and service provider. In addition, may use small pieces of code
called web beacons. Web beacons allow a website to transfer or collect information through a graphic
image request. This allows to collect information such as the address of the page
you are visiting, the address of the referring page you previously visited, what browser or mobile device
you are using, and your display settings. and its advertising partners use web
beacons, for example, to find out if advertising on websites and other websites
that contain ads is effective, or if certain videos on websites
are being viewed. may use web tools for the following purposes:

To identify the user's country and language and distinguish you from other users of websites.
To save your registration information for future use on websites and services.
To allow customer surveys to appear or not appear to customers.
To optimize your browsing experience by preloading certain features of websites
and services on future visits to make loading times faster and more efficient.
To understand how you use and interact with websites and services.
To customize and provide you with a more personal experience when visiting
websites or our advertising partners' websites or when using Products.
To improve Websites and services.
To count visitors to Websites and Products and analyze
website traffic, such as how many visitors have come to the websites from
advertisements on advertising partner websites.
You have the following choices regarding's use of web tools:

You may refuse to accept cookies by activating the appropriate setting on your browser or mobile
device. However, some features of Websites and Products
may not work as intended if you disable cookies, and areas that require registration or authentication
and Website store transactions will not be accessible.

Many advertising companies are members of the Digital Advertising Alliance or the Network Advertising
Initiative and provide opt-out choices on their websites.

We do not currently respond to web browser "do not track" signals or other mechanisms that provide a
method to opt out of the collection of information across the networks of websites and online services
in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

In that case, if you click on or view a ad on one of our advertising partners'
websites and are redirected or go to the website, the advertising partner may
place a web beacon on your browser so that we can track advertising conversions (which let us know if
an ad was effective). These web beacons will appear on your browser regardless of whether you have
refused to accept cookies or indicated that you do not want to be tracked on
Websites or on the Internet generally. However, they are only used by for the
limited purpose of tracking advertising conversions and do not identify you personally in any way.

Third parties may collect information about your online activities over time and across different
websites when you use Websites. To avoid tracking by these third parties, you can
exercise the choices above to reject cookies, although has no control over and
cannot confirm whether these third parties honor the do not track browser choices you have made.


We strive to maintain reasonable administrative, technical and physical safeguards designed to protect
the information collected by Websites and Products.
Unfortunately, the transmission of information via the Internet is not 100% secure. Although we will do
our best to protect your Personal Information, we cannot guarantee its security; any transmission is at
your own risk.

It is important to note that if you use a computer or device that can be accessed by others, other people
may be able to access unencrypted Personal Information. If you do not want your information to be
available to others, exercise caution when using public computers or devices or when using any
computer or device to which users unauthorized by you may have access.

We recommend that you take every precaution in protecting your Personal Information when you are
on the Internet. For example, change your passwords often, use a combination of letters and numbers
when creating passwords, and make sure you use a secure browser. You should also be aware that
names that you give your Wi-Fi-enabled devices, home networks and services (also known as "friendly
names") may be detectable by others outside your home, so you should not use Personal Information as
part of your friendly names.

Third Party and Social Media Linked Sites websites and online services may contain links to websites or online services
operated by third parties. Products may also use or offer products and services
from third parties, such as a third party app that works with a Product. Once you
leave websites and Products, your activities are governed by
the terms of use and privacy policies of the third party websites and online services. is not responsible for the privacy practices or the content of these websites and
online services, and we encourage you to carefully read the terms of use and privacy policies of any
website and online service you visit. websites and Products may contain social media features,
such as Facebook "Like" buttons. These features may collect information about your device's IP address,
set cookies to facilitate interaction with social media features or link you to a social media website
where you may post Personal Information. All interactions with social media features are governed by
the privacy policy of the social media company providing the feature.

Live Chat

If you participate in or post information to our live chat functionality on any
website, you should be aware that the information you provide there may be made available to others,
and can be read, collected, forwarded or used by personnel engaged in the chat
function such as customer service department personnel and management. This information could also
be used to send you unsolicited messages.

Your Privacy Rights/ California's Shine the Light Law

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request
from a business, with whom the California resident has an established business relationship, certain
information with respect to the types of personal information the business shares with third parties for
direct marketing purposes by such third party and the identities of the third parties with whom the
business has shared such information during the immediately preceding calendar year.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time, so please review it frequently. If we change our
Privacy Policy, we will post the revised version here, with an updated revision date. If we make material
changes to our Privacy Policy, we will notify you by email or prominently post a notice on this website.

How to Contact Us

Should you have any privacy-related questions or comments related to this Privacy Policy, please
contact us at

If you have complaints or concerns about this Privacy Policy, please contact us at the above email. We
treat all complaints about a breach of the privacy laws seriously. Someone from
will investigate your complaint and respond to you within a reasonable time.

Revised 3/10/19